CUSTOMER SERVICE

CONTACT US

Have questions ?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at: mikenguyen@mikenguyenco.com

or fill in our contact form:

 

FAQ

01

I’ve found the items I want but can’t select my size

 

Dear friends, you can take a look at our size chart here: http://on.fb.me/1Kizw7z.

 

Do not hesitate to call us if you need any further assistance: 0906566660. (Our hotline is available everyday from 9AM to 9PM) or inbox us on Facebook Page. 

03

Which methods of payments can I use?

 

You can pay for your purchases by transfering directly to one of our 2 bank accounts: 

 

1. Bank Name: Bank For Foreign Trade of Vietnam - Vietcombank. 

 

Account Name: Nguyen Huu Quang Chinh 

 

Account Number: 0161000499615

 

2. Bank Name: Asia Commercial Joint Stock Bank - ACB 

 

Account Name: Nguyen Huu Quang Chinh 

 

Account Number: 72937539 

 

Please, note your Full Name and Phone Number in the transaction content, then we may determine your information when receiving your transaction. 

 

We also apply COD payment (Cash On Delivery) in HCMC, you can pay when our shipper deliver the purchase to you. 

 

Please contact us directly by 0906 566660 (from 9AM - 9PM) for further assistance.

02

You’ve sent me the wrong items

Firstly we are really sorry about sending wrong items, it hasn't happened before and we would love to re-send the new product without shipping fees. 

04

I forgot to use my discount code

 

Please contact us directly by 0906 566660 (from 9AM - 9PM) and we will apply the discount code to your purchase. 

05

Delivery - How much is it and how long does it take?

 

Our delivery is 30,000 VND for every national-shipping purchase. If you need international shipment, the shipping fees will be clarified in payment page. Best regards. <3

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WHERE ARE WE?
PLEASE CALL US! 

0906566660 or 0782666665

109/5 Tran Khac Chan

Tan Dinh Ward

District 1

HCMC

VIETNAM

STAY IN TOUCH!

© by MIKE NGUYEN CO., LTD.